By Okello Okello
A synergy is a systematic interaction of multiple elements projected to release higher magnitude results than the elements invested in the general output. This is every leaders dream but not so many attain its right formula. Building a synergy is like reacting elements in a chemistry laboratory where you observe the risks and expect the best end-results. So what exactly does it take to build a team synergy?
As a leader, the best thing to do to your organization is to first evaluate yourself, be honest with your self and accept your weaknesses. We are not perfect. Even the most beautiful when asked to change anything on their looks, they will identify a feature that they do not like in themselves.
Being honest with yourself and accepting your weaknesses and strengths is where it all starts. The importance of starting with self evaluation is because you want your team to compliment your strengths. Therefore where you are weak, you find the right fit that can replace your weaknesses with amazing performance. After all why would you higher someone with same qualities as you?
Never Hire a Resume and Forget the Candidate
There are over 340,000 hits you can get if you type “job interview questions” on Google. So why bother waste your time interviewing people who have crammed all the questions and possible solutions to the challenge? People who have sat in my interviews know and understand that I never ask ordinary interview questions. Job interviews are not high school enrollment questionnaires where you can cram the whole night and succeed in the morning.
As much as it is good to look at the resumes, that should not be the only or main reason why you are hiring. I have a high preference of hiring a high school graduate who is logical than a university graduate or a PHD holder who cannot think on his feet. To make it clear, I also understand that there are different personalities and I factor it all in before I make a final decision. Some of us are thinkers while others who are extroverts can constructively come up with an answer as they talk.
The success of your team and power they unleash highly depends on who you higher therefore take your time and get the right person. Most presidents who newly assume power are always given 100 days to change economy and revolutionize the government operations to the public. This is not possible as no economy in the entire world can change for the better in 100 days of taking oath of office.
However, in small organizations, 100 days is enough for you to understand the strengths of your new recruit. Always give your new recruit at least the a fore mentioned number of days to keenly follow up with the quality of work they do. These 100 days should also cover second chances, learning, correction, and teachings opportunities. Never fire any employee by stroke of a pen. It is inhuman to do so. Let your employees know where they go wrong, correct them and give them second chances, talk to them, discuss with them your expectations and if they are not the right fit for the job then advise them to resign.
The team you build determines the magnitude of your organizations synergy. In case an employee resigns from your company, call them a month later and ask them how they are doing. Show concern be willing and ready to teach them where they go wrong even if they no-longer work in your company.
Display Positive Image
As a leader, you are a man of the people! Groom your self and build a positive self image. As an entrepreneur, especially start ups, business meetings are not the same as sitting in a classroom lecture. Dress appropriately. The image you display will always give people an idea on how to classify you. If you are not in entertainment or art business that requires you to dress casually, then avoid those jeans with holes on their knees and graphics all over them.
Work on your wardrobe and if possible, have some dress pants or trousers as some like to call them, repair your jackets or suits, get your shoes shining, iron your shirts. Your team reads a lot in you and since you are looking for respect, authority and honor, maintain your outlook and set the image pace.
Personally I am more confident when I am smartly dressed than when I am in casuals therefore it is best for me to attend business meetings and go to work dressed up. Find some cheap stores that offer quality products and invest in your self. Be crispy clean.
Build Impeccable Character
Everybody is important. I am saying everybody because most entrepreneurs and leaders always know how to classify people with importance. God created us equal therefore take your time and listen to people. Create time for people and people will create time for you.
Are you the type that never responds to phone calls? texts? emails? I highly recommend responding to people even if it means informing them that you got their email and they should wait for your detailed response when you are free to do so. A lot of entrepreneurs wake up to full inbox of emails, mails on their desks, texts messages, and missed calls. Try your best to clear them out of your way and remember that someone thought of you and spared there precious time to contact you. Show respect back.
If your team sees how committed you are to communication with all, they will be propelled to keep the standards and pace you set. At worst, respond to messages in 48 hours.
Use Surrender Tactic
It is an inbuilt feature that comes as part of the package of human being to fight back. The ability to resist this strong urge to revenge and hit back can propel your organization to higher levels. It is about building a synergy therefore never forget to surrender in heated debates. Get me right, always get guidance from the organization chore values. Now this is what I mean; If a customer calls you and they are not satisfied with the work you have done, you really do not have to be rude however insulting they might be. “A gentle answer turns away wrath, but a harsh word stirs up anger,” (Proverbs 15:1). Since you exist because of your customer, always remember to tone down your voice. It can also make your customers think that the mistake is mundane and you are ready to address it once and for all.
The lack of resistance disarms your opponent and keeps you at the fulcrum of the topic. Since you always want to swing and sway the discussions your way, it is better to keep calm. Tell it to your team and let them serve your customers with respect and dignity. Your customers talk and any little thing that turns them off can spread like a bush fire and ruin your business.
Value Your Team
If you keenly evaluated your self as described in the first point of this section of synergy, then you probably realize that you are dealing with people with gifts that you are lacking. Nature them. Your team holds the horsepower that propels the organization therefore show them that they matter in your team.
Nothing motivates people like letting them know that they are valued. Have effective communication with them and call them aside when something is wrong. Show them that you care but above all, do not pretend but show them that you really care. Lies can only go so far and they will all be unearthed. Value your team, they hold the potentials of your organization.
Coach Your Team
If you cannot be a coach, then advise your team to find a coach in their lives if your organization cannot afford mentor programs to your employees. Let your team pick their idols and work towards working to their levels. Remember that it is all for the synergy and conjoined success of your organization.
Coaches challenge, train and push people to go extra miles on what they can handle. That is what your organization needs for success. Successful leaders inspire and coach their team to go extra miles. Show people the way and let them walk. As much as you are setting goals and targets for your team, they should set their own goals and break their own records. That is when your team enjoys being part of the organization. As a coach train them to have healthy competition and to go an extra mile.
In a formal introduction I did, after meeting a fellow entrepreneur, I told him that my background extends to Business Administration International Development, Philosophy and Christian Apologetic. His question to me was, “Why did you mix those three contradicting things together? You must be a trouble maker.” In response I paraphrased this verse, “but in your hearts honor Christ the Lord as holy, always being prepared to make a defense to anyone who asks you for a reason for the hope that is in you; yet do it with gentleness and respect” (1 Peter 3:15 ESV).
It is just not about having faith that your business will do well but to anchor your faith in Christ and being ready to defend your beliefs. It can be great to have a team that share common beliefs with you but if you are not working with believers then use that opportunity to share with them the gospel. It propels your team to greater levels if you all believe in a common faith and goals and expectations that come with that belief.
Build a synergy and catapult your organization to elevated grounds of success.
Please if you find this blog informative, share it on your social media, comment, follow, favorite and let other people learn from it too. That is the spirit of entrepreneurship. We are here to support each other. No one knows everything that is why we share, exchange and learn from one another. God bless you.